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Refund Policy
Refund Policy
Returns
If you are not 100% satisfied with the quality of our products, please return it for a refund. We accept returns for any unused items that was not discounted or items that may be defective within 21 days of ship date. You may return a product if it does not meet your expectations, has a manufacturing defect, was damaged during shipping, or was incorrectly sent to you. Any returned product must be currently in print and in saleable condition.
We are unable to refund the original shipping or return postage charges unless the return is due to our error. We accept returns within 21 days of the shipment date.
Return Process
To insure the accurate and timely processing of your returned items, please use the Return Items form provided on the back of the packing slip that was included with your order. If you do not have your packing slip, please include a note with your name and billing information listing the items being returned and the reason for the return. Pack your items securely and choose a return shipping method that allows for package tracking, such as UPS or insured Parcel Post.
Our returns address is:
Fire Up the Soul
2201 E. Tahitian Way
Gilbert, Arizona 85234
If you are not 100% satisfied with the quality of our products, please return it for a refund. We accept returns for any unused items that was not discounted or items that may be defective within 21 days of ship date. You may return a product if it does not meet your expectations, has a manufacturing defect, was damaged during shipping, or was incorrectly sent to you. Any returned product must be currently in print and in saleable condition.
We are unable to refund the original shipping or return postage charges unless the return is due to our error. We accept returns within 21 days of the shipment date.
Return Process
To insure the accurate and timely processing of your returned items, please use the Return Items form provided on the back of the packing slip that was included with your order. If you do not have your packing slip, please include a note with your name and billing information listing the items being returned and the reason for the return. Pack your items securely and choose a return shipping method that allows for package tracking, such as UPS or insured Parcel Post.
Our returns address is:
Fire Up the Soul
2201 E. Tahitian Way
Gilbert, Arizona 85234